IT Support AMC In Sri Lanka
You don’t want to be bothered by the downtime of servers or IT equipment in your office? Are you looking for an opportunity to relieve you of the headache of successive halts? Do you want a company that takes responsibility of delivering quality performance very seriously? You are a startup, who wants to compete with multi-national companies and don’t want to be left behind because of continuous errors appearing in your IT devices? ITCOP Solution AMC services for is an answer to all your problems.
An IT support based company at Sri Lanka, ITCOP Solution fully understands the need for effective IT equipment and its importance for the success of a company or business. Our IT maintenance contract entitles our clients with an exclusive service provided by the aces of IT support.
Protection is provided to your business interests by our qualified professionals who make sure that all your networks and IT equipment are operating fine and dandy. We cover maintenance of devices like
- Security & firewalls
- IP telephony & PABX
- PC & laptop
- Printers & Scanners
- Network Routers & Switches
- UPS system
- Storage Solution
An AMC services ensures that you have a team of professionals at your disposal all the time so that you are least bothered while facing problems with your IT equipment. On a distance of a single call lies your very own IT engineer who’ll be obliged by helping you as earliest and efficiently as possible. Our AMC services also offer regular visits of our IT engineers to your office. These visits are basically of 2 types
- Incident-based Support
- Preventive Maintenance Visits
The client can choose on whatever basis he wants such visits from our IT professionals.
It is worth mentioning that it support AMC in sri lanka from ITCOP Solution for IT support comes with an advantage that we have the expertise to handle all kind of hardware and software. So no matter which vendor or manufacturer you prefer ITCOP Solution will be there to provide its IT support services without any problem.
Our IT support AMC Sri Lanka includes
- Asset Management
- On-site IT Support
- 12 preventive maintenance visits
- Unlimited Service calls
- Quick Response Time
Response time that ITCOP Solution in Sri Lanka
IT support Company offer for its clients mainly depends on the time when an emergency service call is received.
- 4 hours response time in Colombo – Galle
- 8 hours response time
- NBD (Next business Day)